When pharmaceutical company BIAL sought to transform its scholarly literature access processes into a global strategy for building a knowledge-driven brand, it selected the Article Galaxy platform to simplify and accelerate workflows.
Headquarters: Trofa, Portugal
Headcount: 900 Employees
As the largest pharmaceutical company in Portugal, with business operations in more than 40 countries on four continents, BIAL is committed to discovering and developing innovative medicines to improve health care.
BIAL adopted Article Galaxy’s document delivery platform to break down the barriers that stood between vital content sources and its people who rely on an efficient and unimpeded research content workflow.
BIAL has always had a scientific document delivery service in place. But lacking automation, the document delivery service was a manually-intensive process relying on a mediator.
Bial wanted to do more than improve information access for its team; it wanted a modern, end-to-end solution that could support its knowledge-driven business.
BIAL deployed Article Galaxy for its easy, automated access to scientific content and content usage data.
The group no longer has to spend so much time manually preparing usage statistics and trying to understand users’ information behavior in order to make business decisions because all the required data is just a few clicks away.
In addition, the openness of the platform positively impacts the way BIAL’s researchers do their jobs.
Number of Users: 120 users
Documents Delivered / Year: 1,200
Article Delivery Speed: Within minutes
Average Cost / Article: $42.50
Dr. Teresa Silveira
Global Scientific Information Manager