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Pharmaceutical Case Study:  Bial Group

How Article Galaxy Simplified BIAL’s Information Access

When pharmaceutical company BIAL sought to transform its scholarly literature access processes into a global strategy for building a knowledge-driven brand, it selected the Article Galaxy platform to simplify and accelerate workflows.

About Bial Group

Quick Facts

Founded: 1924

Headquarters: Trofa, Portugal

Headcount: 900 Employees

Industry: Pharmaceutical

Company Overview

As the largest pharmaceutical company in Portugal, with business operations in more than 40 countries on four continents, BIAL is committed to discovering and developing innovative medicines to improve health care.

Why Article Galaxy

BIAL adopted Article Galaxy’s document delivery platform to break down the barriers that stood between vital content sources and its people who rely on an efficient and unimpeded research content workflow.

The Challenge

BIAL has always had a scientific document delivery service in place. But lacking automation, the document delivery service was a manually-intensive process relying on a mediator.

Bial wanted to do more than improve information access for its team; it wanted a modern, end-to-end solution that could support its knowledge-driven business.

The Solution

BIAL deployed Article Galaxy for its easy, automated access to scientific content and content usage data.

The group no longer has to spend so much time manually preparing usage statistics and trying to understand users’ information behavior in order to make business decisions because all the required data is just a few clicks away.

In addition, the openness of the platform positively impacts the way BIAL’s researchers do their jobs.

Number of Users: 120 users

Documents Delivered / Year: 1,200

Article Delivery Speed: Within minutes

Average Cost / Article: $42.50

14% of BIAL's workforce is using Article Galaxy,
with 1,200 documents delivered per year.
All articles delivered within minutes.

Profile Photo

“Once we eliminated the bottlenecks and barriers between people and information, we saw an immediate increase in article orders to annually 1,200—just by removing the barriers.”

Dr. Teresa Silveira
Global Scientific Information Manager

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