If you’re an Article Galaxy user, you’ve likely noticed some big changes recently. And we hope you like what you see!
After working hard behind the scenes on a major platform upgrade, we began moving existing customers to the new Article Galaxy 3.0 in August 2021. In this post, we’ll explain why we made changes, what those changes are, and how you can make the most of the newly upgraded platform.
What’s new?
A major platform upgrade, Article Galaxy 3.0 offers a cleaner, more user-friendly environment that simplifies and more directly connects users to the papers they want—reducing clicks and adding functionality.
For example, customers already use Article Galaxy to get scholarly articles at the lowest possible cost. Article Galaxy 3.0 enhances this capability by presenting pricing and availability up front and at the article level. The article view has also been upgraded to include additional details, useful information, and relevant tools that go beyond a static PDF view. Other enhancements include:
- Redesigned homepage that’s more intuitive and easy-to-use
- Improved search functionality across the entire system
- Enhanced order history with instant access to previously purchased articles
- User-friendly PDF Library with standardized citation formats
- Built-in Article Galaxy PDF Reader
Why the change?
When customers come to Article Galaxy, it’s for our platform’s ability to accelerate and simplify scholarly literature search, access, and management—and ultimately, for the time and cost savings they can achieve.
But we’re not the type to rest on our laurels, and we knew that we could make things even easier. In planning this upgrade, we focused on what matters most to our customers: the discovery, acquisition, and management of scientific literature.
Customer FAQs
We know that for many companies, upgrades are welcome—but change can feel daunting. We’d like to take a moment to answer some frequently asked questions.
Q. Will my sign-in change?
A. No, login credentials will remain the same.
Q. What is the process for placing an order?
A. With Article Galaxy 3.0, you place orders the same way you always do. You do not need to change anything on your end, we just made the ordering process a bit more seamless.
Q. Is the administrator user interface (UI) changing, too?
A. For now, the admin UI is not changing.
Q. What action do I need to take for my web services integration to work with the upgraded platform?
A. No action is required, everything should work as expected.
Want to experience the new version of Article Galaxy now? If you’re already a user, simply log on as you normally do. If you don’t yet have an account you can sign up for an individual account for free—or contact an Article Galaxy specialist to get started with a free trial of the enterprise platform.
Want to see more about Article Galaxy 3.0? You can find view a recorded webinar here.
If you have any questions about the upcoming Article Galaxy 3.0 launch, please contact our support team at customersupport@reprintsdesk.com.
Shane Hunt | Chief Customer Success Officer
Shane Hunt has 20 years of industry experience and was co-founder of 4 Research Solutions Inc., a boutique information industry start-up that the Company acquired in 2012. He provides leadership resulting in the development of healthy long-term relationships with the Company’s cloud-based software customers, and...