Research Solutions AI Integration

Request A Product Demo

Header_Empowering Academic Exploration Through Modernized Access & Evaluation

Artificial Intelligence (AI) possesses extraordinary capabilities and has fundamentally transformed many aspects of our lives. Its applications span across industries, offering solutions to complex problems and paving the way for a more efficient, innovative, and interconnected way to solve problems.

The Research Solutions team has taken several steps to make sure that a responsible and ethical approach is leveraged for the development and deployment of AI in our applications to maximize the benefits to our customers while minimizing the potential risks.

We are committed to ensuring a responsible and ethical approach is leveraged for the development and deployment of AI in Research Solutions. Our team prioritizes maximizing benefits to our customers while minimizing potential risks.

Here are some common questions and their respective answers you may have about our use of AI.

FAQ

How Is Research Solutions Using My User Or Company Data?

Our customers’ privacy is paramount. Therefore, no company information of any kind, nor any entity identifying data, is used in any of the interactions with AI.

How Is Research Solutions Using Our Search Query Data?

Search queries are passed to the API of the selected users AI Engine. No accompanying information such a user id, email, company are associated with the search query, ensuring confidential use.

We use the OpenAI private API service
- They do not use customer data to train models: https://openai.com/policies/api-data-usage-policies
We use Anthropic's API service as a back up
- They do not use customer data to train models: https://support.anthropic.com/en/articles/7996885-how-do-you-use-personal-data-in-model-training

Are My Company’s Users Able To Interact With The AI Engine Directly?

User's can interact with AI through article summarization in Article Galaxy or through Scite Assistant. Users can engage with Scite assistant to generate their prompts.

Is Research Solutions Using Any Of My Company’s Content To Help Train Any AI Model?

No, our AI integration is focused on data summarization only; we do not pass any proprietary data from Research Solutions or our customers to train any AI model.

How Is Research Solutions Ensuring The Accuracy & Authenticity Of Provided Data?

Our AI interactions are structured using a method called Prompt Engineering. This method builds a clear set of guardrails for the AI engine to make sure that the data it is evaluating is only within the context of the query and effectively mitigate data hallucinations. Given that our use case is Article Summarization, we are currently employing several parameters within our prompts to do this. These prompt parameters are made up of publicly available information and in no way expose any customer data. All the following parameters are being leveraged for Article Summarization queries:

Title	Publication Name	Publication Year	ISSN
Abstract	Authors	DOI	PubMedID

These parameters help the AI hone in on the correct document data to summarize in order to provide the most accurate result.

From startups to our enterprise customers, we remain dedicated to customer data security and privacy, implementing the best in safety measures and precautions to deliver confidence and peace of mind.

Let’s empower scientific progress together!

Schedule 15 minutes with an expert. One of our experts will walk you through our cloud-based products in specifically tailored to your needs.